What Skills to Develop with Customer Service Training

If you are considering customer service training, Action Selling CRP’s FREE Benchmark™ is a validated skills assessment used to measure knowledge and ability of your team. The Benchmark is used prior to customer service training to reveal your team’s selling strengths and find areas that need improving.

CRP’s Free Benchmark details specific recommendations on how to improve your team’s skills. When these identified skills are improved through our CRP customer service training program, your team will move the customer loyalty forward more quickly and effectively. Your company will make more money.

The CRP Free Benchmark will detail areas where your team needs to improve.

Customer/CRP Relationships


Customer Interaction Planning

Solution Presentation

Questioning/ Listening

Gaining Commitment

Unlock your team’s hidden potential today. Click below to signup for the FREE CRP Benchmark Assessment.


Learn how Action Selling CRP can transform your Customer Service Teams!

“With Action Selling CRP, we had every tool we needed to conduct highly effective customer service training. I got rave reviews about the training AND my expertise as a trainer.”

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Lee Roberts

Bergen KDV